Returns & Shipping
Returns
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If your item arrives DAMAGED you get a REPLACEMENT or REFUND.
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If your item is stolen or not delivered you get a REPLACEMENT SENT OUT.
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If you just don't like your item for whatever reason, just MAIL IT BACK to us using the address we sent you the items from.
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ONLY MAIL ITEM, IF YOU HAVE USED LESS THAN 25% OF PRODUCT
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(If you have used more than 25% of the item, there is no RETURN/REFUND.)
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GIVE US A TRACKING NUMBER and we will refund you IMMEDIATELY!!!
Shipping
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ALL ORDERS ARE PROCESSED IMMEDIATELY AFTER PAYMENT CONFORMATION.
(PAYMENTS ARE CONFIRMED IN THE ORDER THEY ARE RECEIVED. THERE MAY BE ORDERS AHEAD OF YOURS AS WE WORK DILIGENTLY TO PRIORITIZE ORDERS AS THEY COME IN.)
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PRIORITY SHIPPING IS 3-5 DAYS AFTER PAYMENT CONFIRMATION. Items are shipped though USPS/UPS.
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NEXT DAY SHIPPING IS 1-2 DAYS AFTER PAYMENT CONFIRMATION. Items are shipped though UPS.
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PICK-ORDERS ARE PREPARED AFTER PAYMENT CONFIRMATION. YOU MUST CALL J'SNACKS AT 202-754-6913 IMMEDIATELY AFTER PLACING ORDER, TO CONFIRM PICKUP ARRANGEMENTS!!!
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SHIPPING/PICK-UP UPDATES ARE E-MAILED TO CUSTOMER ONCE SHIPPED!
(Packaging, Insurance, and Tracking included)
****THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING****
****FURTHER INSTRUCTIONS WILL BE AVAILABLE AT CHECKOUT****